Why messy submissions silently stall MGA growth—and how AI Space, powered by our proprietary Upstage Information Extract, gives MGAs the foundation to scale.

The problem hiding in plain sight

Ask most MGA leaders what limits growth, and you’ll hear about capacity, competition, or pricing. All valid points. But there’s another culprit. It’s quieter, less obvious, and it slows things down long before anyone notices.

It’s the hours underwriters spend piecing together the details buried inside every new business submission: the SOV in Excel, the ACORD apps that come in half-empty, loss runs from three different carriers, engineering reports in Word, supplemental questionnaires via email, pages of contracts saved as JPEGs, even screenshots from a broker’s phone.

On average, there are 20 or more separate files for a single submission, across multiple formats. Before an underwriter can even begin assessing risk, someone has to open, read, and organize every piece, hunt for what’s missing, and rekey the critical details into internal systems.

This isn’t just admin overhead. It’s the foundation where growth either starts—or stalls.

You can’t outrun a weak foundation

The instinct is always to speed up the most visible parts of the process: slick broker portals, faster quoting tools, piecemeal automation pilots.

But if the information feeding those tools is incomplete, inconsistent, or buried in attachments, speed at the finish line doesn’t matter. You can’t build a house on uneven ground and expect it to hold.

Until the starting point is fixed, everything else is just balancing on top of the same cracks.

Why AI Space is different

This is exactly why we built AI Space—a single platform designed specifically for the complexity of MGA submissions. Unlike generic document AI tools that can only handle simple forms or structured data, AI Space was purpose-built for the real-world mess MGAs see every day: 50-page engineering reports, inconsistent loss runs, ACORD apps in every format imaginable.

Powered by our proprietary Information Extract (IE), developed and refined over five years, AI Space is agentic—it doesn’t just run rules or templates. It interprets, organizes, and acts on the information inside every submission so underwriters get what they need to make decisions faster.

The moment a submission arrives, AI Space:

• Reads every file—PDFs, Excel, Word docs, even screenshots
  
• Extracts the critical details underwriters need
  
• Organizes everything into a single, decision-ready package
  
• Flags gaps or missing pieces before review even begins

What used to take days now happens in hours. Underwriters finally have the information to start evaluating risk and deciding how to approach it—instead of chasing attachments and rekeying data.

The real cost of inaction

The cost of leaving submissions in their current state isn’t just time lost. It’s opportunities slipping away:

• Deals aging out while your team hunts for missing details
  
• Brokers moving on to faster markets before you even get to quoting
  
• Relationships eroding as response times slow and service levels drop
  
• Compliance risks rising with every missed or misread detail

Each moment spent untangling submissions isn’t just inefficiency. It’s growth potential leaking out of the system.

Measurable impact, not just marketing claims

MGAs using AI Space have seen:

• Accuracy rates averaging 96%+, eliminating manual rework
  
• Submission prep time cut by hours per account
  
• Quote turnaround improving so dramatically that brokers start calling them first

That’s not just efficiency. It’s capacity that MGAs can reinvest into complex risks, better relationships, and ultimately, growth.

Unlocking the value in historical submissions

AI Space doesn’t just fix new business. It can also process millions of historical documents—the files sitting in email archives, shared drives, and old portals that no one has had the time or resources to revisit.

Upstage recently helped one company digitize 5 million historic documents, turning what used to be a warehouse of static files into a searchable, organized resource. Imagine what MGAs could do if the last decade of submissions was suddenly at their fingertips: re-evaluating risks worth another look, spotting patterns in broker behavior, even uncovering profitable business that slipped through the cracks the first time.

That’s not just cleanup. That’s a brand-new pipeline of growth waiting to be unlocked.

Building a foundation for growth

Growth doesn’t start at quoting. It starts the moment a submission lands.

AI Space gives MGAs the foundation to compete on speed, broker trust, and growth—before anyone else even sees the opportunity. Built for the complexity of MGA submissions and proven to handle the real-world messiness other tools can’t, AI Space helps underwriters finally focus on evaluating risk, strengthening relationships, and writing better business.

It’s time to stop thinking about growth as something that starts at the point of sale—and start building it at the point of submission with AI Space. If you’re ready to see how AI Space can help you reclaim time, broker trust, and better business, book a demo or meet us at ITC at booth 834.

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